1. Booking Fees
All booking fees are non-refundable. This secures your appointment time and covers preparation for your session.
2. Rescheduling Policy
If you need to reschedule, you must provide at least 24 hours’ notice. Requests with less than 24 hours’ notice may be treated as a cancellation and result in the loss of your booking fee.
3. No-Show Policy
If you do not attend your scheduled session without prior notice, your entire payment will be forfeited. No refunds will be issued for no-shows.
4. Use of Photos for Promotion
Your photos may be used for promotional purposes on our website, Instagram, and other social media platforms to showcase our work.
If you do not wish for your photos to be published, please inform us in writing before your session.
5. Image Rights and Usage
Clients receive high-resolution digital images for personal use only.
Commercial usage (e.g., advertising, product promotion) requires written permission and may incur additional licensing fees.
6. RAW Files Policy
Only professionally edited final images will be delivered.
RAW or unedited files will not be shared under any circumstances.
7. Late Arrival
Sessions start and end at the scheduled time. If you arrive late, your session time will be reduced accordingly. No additional time or refund will be provided.
8. Studio Conduct
Clients are expected to behave respectfully and safely in the studio. Any disrespectful, unsafe, or damaging behavior may lead to session termination without refund.
9. Force Majeure
In the event of unforeseen circumstances (e.g., illness, extreme weather, technical failure), Crown Visual Studio reserves the right to reschedule the session. Booking fees will be carried over to the new date.
10. Payment Terms
Full payment must be made before or on the day of the session, unless otherwise arranged. Final images will not be delivered until payment is complete.
11. CCTV Monitoring
Please be aware that the studio is under 24-hour CCTV surveillance for safety, security, and quality control purposes.